Ok, Julep is a cute little service that sends you a monthly beauty box. Most of it is hand or nails centered. I gave it a try but I don’t personally feel like it’s worth the $20 a month (anna likes it and is keeping it.)
But the SUPER annoying thing is that they make it impossible to cancel. You have to call the between specific hours as they can not cancel your account online for “security reasons.”
The annoying part is I signed up for just one month and they started me on a complete subscription I guess I should have read the fine print. Aww well, my bad.
I called the cancelation number. After 6 mins on hold I was transferred to a voicemail that told me to leave my info and that they would take care of it when they were done helping other customers. Just seems shady. How come it’s a security risk if I cancel on a secure https site that took my credit card info but not a risk to leave a voicemail on some phone line?
account cancelled. Received an confirmation email an hour after I called.
DISCLAIMER- I am not complaining about being charged for the subscription I accidentally (yes, i take ownership of this) signed up for when getting the free box but I am complaining about how it is complicated to cancel your account.
- Free Sample: Julep Nail Polishes (dailysavings.allyou.com)
- Julep Maven Box!!!! My (Anna’s) FREE intro box. (yourfairygodmothers.wordpress.com)
- Julep Maven June Box! (yourfairygodmothers.wordpress.com)