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Julep – Finally cancelled!

19 Nov

So, success?

To recap, I made the initial call to cancel my Julep Maven Monthly Subscription on Tuesday the 12th.  I received the confirmation of the cancel request on Tuesday, the 19th.

Perhaps I am jaded in our instant gratification lifestyle, but I think if a company is willing to take your money and subscribe you immediately it should be willing to let you go just as fast.

I was seriously worried that they wouldn’t accept my cancellation in time and I would be charged for another month.  That’s sort of a crazy fear, isn’t it?  I don’t think I should have to worry about something like that especially if I made the cancellation request in ample time before their billing date.

But, I was worried.  Especially since a girl on their Facebook page said she had been waiting for over a week for them to get back to her about her cancellation request.

I am not knocking Julep’s products. I’m not even dissatisfied with their service, I just didn’t want more nail polish and I wanted to try another beauty box.  Their boxes were always shipped timely, always packaged beautifully, and their product quality is great.

It’s just this cancellation thing that has me seriously upset.  Upset enough to complain about it on here, A LOT.  🙂 So thanks for listening!

I really hope Julep makes changes to how they handle cancellations.

~Anna

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4 Responses to “Julep – Finally cancelled!”

  1. dragonfly November 19, 2013 at 10:44 am #

    glad it finally got canceled but geez it took a while

  2. bpaker83 November 19, 2013 at 1:07 pm #

    I’ve always been curious to try Julep, but I’ve heard this happening in the past with people. They wanted to cancel their subscription but it took a long time to do so. Glad everything worked out for you.

    • yourfairygodmother November 19, 2013 at 1:33 pm #

      Yeah, it’s too bad. Based on the cancellation, I’m not sure I would recommend this to someone. I like the products, and I guess if you want to be married to Julep for a while, it’s okay. HAHA

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